*{box-sizing:border-box}html,body{margin:0;padding:0}body{font-family:Inter,Arial,sans-serif;color:#071126;background:#f7f9fc}.layout{display:flex;min-height:100vh}.side{position:sticky;top:0;height:100vh;width:265px;background:#071126;color:#fff;padding:24px 18px;flex:0 0 265px}.brand{display:flex;align-items:center;gap:12px;margin:0 6px 28px}.brand img{width:42px;height:42px;object-fit:contain;background:#fff;border-radius:9px;padding:4px}.brand strong{display:block;font-size:20px}.brand span{display:block;color:#9fb0ca;font-size:12px;margin-top:2px}.side>a{display:block;color:#dbe5f5;text-decoration:none;padding:11px 12px;border-radius:10px;margin-bottom:6px;font-weight:700}.side>a:hover,.side>a.active{background:rgba(255,255,255,.11);color:#fff}.side-user{position:absolute;bottom:20px;left:18px;right:18px;padding:13px 12px;border-top:1px solid rgba(255,255,255,.12);color:#fff;font-weight:700}.side-user small{display:block;color:#9fb0ca;font-weight:500;margin-top:4px}.main{flex:1;padding:30px 34px;min-width:0}.topbar{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:24px}.topbar h1{font-size:26px;margin:0}.globalhub{color:#bd3d3d;font-weight:800;text-decoration:none}.card{background:#fff;border:1px solid #e0e4eb;border-radius:16px;padding:22px;margin-bottom:20px;box-shadow:0 4px 18px rgba(7,17,38,.02)}.grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:16px}.kpi{font-size:30px;font-weight:900;margin:8px 0 0}.muted{color:#60708a}.btn{display:inline-flex;align-items:center;justify-content:center;gap:7px;background:#bd3d3d;color:#fff;border:0;border-radius:10px;padding:11px 15px;font-weight:800;cursor:pointer;text-decoration:none;font-family:inherit}.btn.secondary{background:#eef2f7;color:#071126}.btn.danger{background:#9f2f2f}.btn.small{padding:8px 11px;font-size:13px}.actions{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:18px}.row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-bottom:14px}.row.three{grid-template-columns:repeat(3,minmax(0,1fr))}.field label{display:block;font-weight:800;margin-bottom:7px}.field input,.field select,.field textarea{width:100%;border:1px solid #dfe4ec;border-radius:10px;padding:11px 13px;font:inherit;background:#fff;color:#071126}.field textarea{min-height:120px;resize:vertical}.field small{display:block;color:#60708a;margin-top:5px}.required:after{content:' *';color:#bd3d3d}.alert{padding:14px 16px;border-radius:12px;background:#fff7ed;border:1px solid #fed7aa;margin-bottom:16px}.alert.success{background:#f0fdf4;border-color:#bbf7d0;color:#166534}.alert.error{background:#fef2f2;border-color:#fecaca;color:#991b1b}.table-wrap{overflow:auto;border:1px solid #e0e4eb;border-radius:12px}table{width:100%;border-collapse:collapse;background:#fff}th,td{border-bottom:1px solid #e7ebf2;padding:11px 12px;text-align:left;font-size:14px;vertical-align:top}th{background:#f8fafc;font-weight:900;white-space:nowrap}tr:last-child td{border-bottom:0}.link{color:#bd3d3d;font-weight:800;text-decoration:none}.badge{display:inline-block;border-radius:999px;padding:5px 9px;font-size:12px;font-weight:800;white-space:nowrap}.badge-blue{background:#eaf2ff;color:#2155a3}.badge-amber{background:#fff4db;color:#8a5a00}.badge-purple{background:#f0eaff;color:#6040a0}.badge-green{background:#e8f7ee;color:#17663b}.badge-slate{background:#eef2f7;color:#4b5d76}.definition{display:grid;grid-template-columns:190px 1fr;gap:9px 16px}.definition dt{font-weight:800}.definition dd{margin:0}.timeline{position:relative;margin:0;padding:0;list-style:none}.timeline li{padding:0 0 18px 22px;position:relative;border-left:2px solid #e3e8ef}.timeline li:before{content:'';position:absolute;left:-6px;top:3px;width:10px;height:10px;border-radius:50%;background:#bd3d3d}.timeline li:last-child{border-left-color:transparent}.timeline strong{display:block}.timeline small{color:#60708a}.filters{display:grid;grid-template-columns:repeat(4,minmax(160px,1fr));gap:12px;align-items:end}.pagination{display:flex;gap:8px;align-items:center;justify-content:flex-end;margin-top:16px}.pagination a,.pagination span{padding:8px 11px;border-radius:8px;border:1px solid #dfe4ec;text-decoration:none;color:#071126}.pagination .current{background:#071126;color:#fff}.bar{background:#eef2f7;border-radius:999px;overflow:hidden;height:10px}.bar>span{display:block;height:100%;background:#bd3d3d}.chart-list{display:grid;gap:12px}.chart-row{display:grid;grid-template-columns:120px 1fr 50px;gap:10px;align-items:center}.help-section{margin-bottom:24px}.help-section h3{margin-bottom:8px}.help-section p,.help-section li{line-height:1.6}.code{font-family:Consolas,monospace;background:#f8fafc;border:1px solid #e0e4eb;border-radius:9px;padding:10px;overflow:auto}.nowrap{white-space:nowrap}.text-right{text-align:right}@media(max-width:1000px){.filters{grid-template-columns:repeat(2,minmax(150px,1fr))}.row.three{grid-template-columns:1fr 1fr}}@media(max-width:850px){.layout{display:block}.side{position:relative;width:100%;height:auto;min-height:0}.side-user{position:static;margin-top:20px}.main{padding:20px}.row,.row.three{grid-template-columns:1fr}.filters{grid-template-columns:1fr}.definition{grid-template-columns:1fr}.topbar{align-items:flex-start}.chart-row{grid-template-columns:90px 1fr 40px}}
.permission-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:10px}.check{display:flex;gap:9px;align-items:flex-start;border:1px solid #e0e4eb;background:#fafbfd;border-radius:10px;padding:10px}.check input{margin-top:3px}.side-section{margin:18px 12px 7px;color:#8195b4;font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.08em}.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;padding:24px}.login-card{width:100%;max-width:480px;background:#fff;border:1px solid #e0e4eb;border-radius:18px;padding:32px;box-shadow:0 18px 45px rgba(7,17,38,.08)}.login-brand{display:flex;gap:12px;align-items:center;margin-bottom:22px}.login-brand img{width:48px}.login-brand h1{margin:0}.public-wrap{max-width:1000px;margin:auto;padding:30px 22px}.public-head{display:flex;gap:14px;align-items:center;margin-bottom:22px}.public-head img{width:52px}.public-nav{margin-left:auto;display:flex;gap:10px}.inline{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.stack{display:grid;gap:10px}.small{font-size:13px}.analysis-box{background:#f8fafc;border:1px solid #dfe4ec;border-radius:12px;padding:14px}.grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}@media(max-width:850px){.grid.two{grid-template-columns:1fr}.public-head{flex-wrap:wrap}.public-nav{margin-left:0;width:100%}}

/* GAT v1.0.1 - refined controls and institutional footer */
select{appearance:none;-webkit-appearance:none;background-color:#fff;background-image:linear-gradient(45deg,transparent 50%,#60708a 50%),linear-gradient(135deg,#60708a 50%,transparent 50%);background-position:calc(100% - 18px) 50%,calc(100% - 13px) 50%;background-size:5px 5px,5px 5px;background-repeat:no-repeat;padding-right:38px!important;border:1px solid #cfd7e3;border-radius:10px;min-height:42px;font:inherit;color:#071126;box-shadow:0 1px 2px rgba(7,17,38,.03);transition:border-color .15s,box-shadow .15s,background-color .15s}select:hover{border-color:#aebaca;background-color:#fbfcfe}select:focus{outline:none;border-color:#7f91aa;box-shadow:0 0 0 3px rgba(96,112,138,.12)}.management-controls{display:grid;gap:12px;margin-top:20px}.management-row{display:grid;grid-template-columns:120px minmax(190px,1fr) auto;gap:12px;align-items:center;padding:11px 12px;border:1px solid #e3e8ef;border-radius:12px;background:#fafbfd}.management-row label{font-size:13px;font-weight:900;color:#46566e}.management-row select{width:100%;height:42px}.management-row .btn{min-width:138px;height:42px}.app-footer{margin-top:34px;border-top:1px solid #dfe4ec;padding:20px 2px 4px;color:#60708a;font-size:12px}.app-footer-main{display:flex;justify-content:space-between;gap:24px;align-items:flex-start}.app-footer-main strong{display:block;color:#26364e;font-size:13px;margin-bottom:4px}.app-footer-main>div:first-child span{display:block}.app-footer-meta{display:flex;gap:8px 16px;flex-wrap:wrap;justify-content:flex-end}.app-footer-meta span{position:relative}.app-footer-meta span+span:before{content:'•';margin-right:16px;color:#a8b3c2}.app-footer-bottom{margin-top:12px;padding-top:12px;border-top:1px solid #edf0f4;text-align:right}.public-footer{margin:28px 0 8px;padding:20px;border-top:1px solid #dfe4ec;text-align:center;color:#60708a;font-size:12px;line-height:1.6;display:grid;gap:3px}.public-footer strong{color:#26364e}.public-footer span{display:block}@media(max-width:850px){.management-row{grid-template-columns:1fr}.management-row .btn{width:100%}.app-footer-main{display:grid}.app-footer-meta{justify-content:flex-start}.app-footer-meta span+span:before{display:none}.app-footer-bottom{text-align:left}}


/* ===== GAT v1.1.0 — Public support portal / Knowledge Base ===== */
.public-wrap{max-width:1440px;margin:0 auto;padding:0 26px}.public-head{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:22px 0;border-bottom:1px solid #dfe6ef}.public-brand{display:flex;align-items:center;gap:12px;text-decoration:none;color:#071c3a}.public-brand img{width:48px;height:48px;object-fit:contain}.public-brand strong{display:block;font-size:20px}.public-brand span{display:block;color:#6b778c;font-size:13px;margin-top:2px}.public-nav{display:flex;align-items:center;gap:20px;flex-wrap:wrap}.public-nav a{color:#263b59;text-decoration:none;font-weight:700;font-size:14px}.public-nav a:hover{color:#c73d3d}.public-page-title{padding:28px 0 6px}.public-page-title h1{margin:0;font-size:30px}.portal-hero{margin:34px 0 22px;padding:54px;border-radius:24px;background:linear-gradient(135deg,#071c3a 0%,#12345f 100%);color:#fff;display:grid;grid-template-columns:minmax(0,1.65fr) minmax(280px,.65fr);gap:52px;align-items:center;box-shadow:0 18px 45px rgba(7,28,58,.14)}.portal-hero h1{font-size:44px;line-height:1.08;margin:8px 0 16px;color:#fff}.portal-hero p{font-size:18px;line-height:1.65;color:#dbe6f5;max-width:760px}.eyebrow{display:block;text-transform:uppercase;letter-spacing:.12em;font-size:11px;font-weight:800;color:#c73d3d}.portal-hero .eyebrow{color:#ffb5b5}.portal-search{display:flex;gap:10px;margin-top:28px;max-width:760px}.portal-search input{flex:1;min-width:0;height:50px;border:1px solid #d7dfeb;border-radius:12px;padding:0 16px;font-size:15px;background:#fff;color:#12233e}.portal-search .btn{min-height:50px;padding:0 24px}.portal-hero-note{padding:26px;border:1px solid rgba(255,255,255,.2);border-radius:18px;background:rgba(255,255,255,.07)}.portal-hero-note strong{font-size:18px}.portal-hero-note p{font-size:14px;margin:10px 0 0;line-height:1.65}.portal-actions{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin:20px 0 42px}.portal-action{display:grid;grid-template-columns:auto 1fr auto;gap:16px;align-items:center;padding:24px;border:1px solid #dce3ec;border-radius:18px;background:#fff;color:#10233e;text-decoration:none;box-shadow:0 6px 18px rgba(15,35,60,.04);transition:.18s ease}.portal-action:hover{transform:translateY(-2px);border-color:#bbc9d9;box-shadow:0 12px 30px rgba(15,35,60,.09)}.portal-action strong{display:block;font-size:18px;margin-bottom:5px}.portal-action p{margin:0;color:#67758a;line-height:1.5;font-size:14px}.portal-icon{display:flex;width:42px;height:42px;align-items:center;justify-content:center;border-radius:12px;background:#eef3f9;color:#0a2d57;font-weight:800}.portal-arrow{font-size:22px;color:#c73d3d}.portal-section{margin:46px 0}.section-heading{display:flex;justify-content:space-between;align-items:end;gap:20px;margin-bottom:18px}.section-heading h2{margin:5px 0 0;font-size:28px}.category-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}.category-card{display:flex;flex-direction:column;gap:8px;min-height:150px;padding:20px;border:1px solid #dde5ee;border-radius:16px;background:#fff;text-decoration:none;color:#10233e}.category-card:hover{border-color:#b9c8d8}.category-card strong{font-size:17px}.category-card span{font-size:14px;color:#68768a;line-height:1.5;flex:1}.category-card small{color:#9a4a4a;font-weight:700}.article-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}.article-card{padding:22px;border:1px solid #dde5ee;border-radius:16px;background:#fff;color:#10233e;text-decoration:none;display:flex;flex-direction:column;gap:9px}.article-card small{color:#7b8797}.article-card strong{font-size:18px}.article-card p{color:#66758a;line-height:1.55;flex:1}.article-card span{color:#c73d3d;font-weight:800}.portal-cta{margin:48px 0 24px;padding:34px 38px;border-radius:18px;background:#f3f6fa;display:flex;justify-content:space-between;align-items:center;gap:30px}.portal-cta h2{margin:5px 0 8px}.portal-cta p{margin:0;color:#68758a}.portal-internal{display:flex;justify-content:flex-end;align-items:center;gap:14px;color:#7b8797;font-size:13px;padding:8px 2px 28px}.portal-internal a{font-weight:800;color:#334d6e;text-decoration:none}.public-footer{border-top:1px solid #dce4ed;margin-top:42px;padding:34px 0 24px;color:#5f6c7e}.public-footer-grid{display:grid;grid-template-columns:2fr 1fr 1fr;gap:38px}.public-footer-grid>div{display:flex;flex-direction:column;gap:8px}.public-footer-grid strong{color:#172e4d}.public-footer-grid a{color:#5f6c7e;text-decoration:none}.public-footer-grid a:hover{color:#c73d3d}.public-footer-bottom{border-top:1px solid #e4e9ef;margin-top:28px;padding-top:18px;display:flex;justify-content:space-between;gap:18px;font-size:12px}.kb-hero{padding:38px 0 26px;max-width:920px}.kb-hero h1{font-size:38px;margin:6px 0 10px}.kb-hero p{font-size:17px;color:#68758a;line-height:1.6}.kb-layout{display:grid;grid-template-columns:250px minmax(0,1fr);gap:28px;align-items:start}.kb-sidebar{border:1px solid #dce4ed;background:#fff;border-radius:15px;padding:14px;display:flex;flex-direction:column;gap:4px;position:sticky;top:18px}.kb-sidebar>strong{padding:9px 10px;color:#132d4d}.kb-sidebar a{display:flex;justify-content:space-between;gap:10px;padding:10px;border-radius:9px;text-decoration:none;color:#526277;font-size:14px}.kb-sidebar a.active,.kb-sidebar a:hover{background:#edf3f8;color:#153b66;font-weight:700}.kb-sidebar small{opacity:.65}.kb-results-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:14px}.kb-results-head h2{margin:0}.kb-results-head span{font-size:13px;color:#7a8798}.kb-list{display:flex;flex-direction:column;border:1px solid #dce4ed;border-radius:15px;overflow:hidden;background:#fff}.kb-list>a{display:flex;justify-content:space-between;gap:24px;padding:21px 23px;text-decoration:none;color:#10233e;border-bottom:1px solid #e7ebf0}.kb-list>a:last-child{border-bottom:0}.kb-list>a:hover{background:#f8fafc}.kb-list small{color:#7c8898}.kb-list strong{display:block;font-size:18px;margin:5px 0}.kb-list p{margin:0;color:#68758a;line-height:1.5}.empty-state{text-align:center;padding:45px}.kb-article-wrap{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:28px;max-width:1180px;margin:24px auto 0}.kb-article{background:#fff;border:1px solid #dce4ed;border-radius:17px;padding:38px}.kb-article-meta{font-size:13px;color:#7b8796}.kb-article h1{font-size:35px;line-height:1.18;margin:9px 0 15px}.kb-lead{font-size:18px;line-height:1.6;color:#52657e;padding-bottom:20px;border-bottom:1px solid #e7ebf0}.kb-content{font-size:16px;line-height:1.78;color:#26374d;white-space:normal}.kb-article-side{background:#f4f7fa;border-radius:16px;padding:24px;height:max-content;display:flex;flex-direction:column;gap:12px}.kb-article-side p{color:#637187;line-height:1.5}.kb-suggestions{margin:15px 0;padding:16px;border:1px solid #d9e3ed;border-radius:14px;background:#f7fafc}.kb-suggest-head{display:flex;justify-content:space-between;gap:10px;margin-bottom:9px}.kb-suggest-head span,.kb-suggest-foot{font-size:12px;color:#738095}.kb-suggestions>a{display:flex;justify-content:space-between;gap:20px;padding:10px 0;border-top:1px solid #e3e8ee;text-decoration:none;color:#153656}.kb-suggestions>a small{color:#7b8797}.kb-suggest-foot{border-top:1px solid #e3e8ee;padding-top:10px;margin-top:4px}.textarea-small{min-height:85px}.textarea-large{min-height:360px}.admin-details{border:1px solid #dfe5ec;border-radius:12px;padding:0 14px}.admin-details summary{cursor:pointer;padding:14px 0;display:flex;justify-content:space-between;gap:14px}.admin-details form{border-top:1px solid #e4e9ef;padding:14px 0}.legal-page{max-width:920px;margin:28px auto;padding:36px;background:#fff;border:1px solid #dce4ed;border-radius:16px}.legal-page h1{margin-top:0}.legal-page p{line-height:1.7;color:#46566d}
@media(max-width:980px){.portal-hero{grid-template-columns:1fr;padding:36px}.portal-actions{grid-template-columns:1fr}.category-grid{grid-template-columns:repeat(2,1fr)}.article-grid{grid-template-columns:1fr 1fr}.kb-layout{grid-template-columns:1fr}.kb-sidebar{position:static}.kb-article-wrap{grid-template-columns:1fr}.public-footer-grid{grid-template-columns:1fr 1fr}.public-nav{gap:12px}.portal-hero-note{display:none}}
@media(max-width:680px){.public-wrap{padding:0 15px}.public-head{align-items:flex-start;flex-direction:column}.public-nav{width:100%;display:grid;grid-template-columns:1fr 1fr}.portal-hero{padding:26px 22px;margin-top:18px}.portal-hero h1{font-size:34px}.portal-search{flex-direction:column}.portal-actions{gap:10px}.category-grid,.article-grid{grid-template-columns:1fr}.section-heading,.portal-cta,.public-footer-bottom{align-items:flex-start;flex-direction:column}.public-footer-grid{grid-template-columns:1fr}.kb-article{padding:24px}.kb-article h1{font-size:29px}.portal-internal{justify-content:flex-start;flex-direction:column;align-items:flex-start}}


/* ===== GAT v1.1.2 — Internal login / portal reserved access ===== */
.login-page{background:linear-gradient(180deg,#f7f9fc 0%,#eef3f8 100%)}
.login-card-internal{max-width:440px;padding:34px 36px 32px}
.login-brand-centered{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;gap:12px;margin-bottom:16px}
.login-brand-centered img{width:86px;height:86px;object-fit:contain;background:#fff;border-radius:16px;padding:8px;box-shadow:0 8px 24px rgba(7,17,38,.08)}
.login-brand-centered>div{display:flex;flex-direction:column;align-items:center}
.login-brand-centered h1{font-size:30px;line-height:1;margin:0;color:#071126;letter-spacing:.02em}
.login-brand-centered p{margin:7px 0 0;color:#60708a;font-size:14px;font-weight:700}
.login-access-note{text-align:center;color:#6a788c;font-size:13px;line-height:1.55;padding:13px 16px;margin:0 0 22px;border-radius:11px;background:#f5f7fa;border:1px solid #e3e8ef}
.portal-internal-card{margin:30px 0 12px;padding:24px 26px;border:1px solid #dde5ee;border-radius:16px;background:#fff;display:flex;align-items:center;justify-content:space-between;gap:28px;box-shadow:0 6px 18px rgba(15,35,60,.035)}
.portal-internal-copy{min-width:0}
.portal-internal-copy strong{display:block;margin:5px 0 5px;color:#18324f;font-size:16px}
.portal-internal-copy p{margin:0;color:#6c798c;font-size:13px;line-height:1.5}
.portal-internal-link{display:inline-flex;align-items:center;justify-content:space-between;gap:18px;min-width:210px;padding:13px 16px;border-radius:11px;background:#eef3f8;color:#183b62;text-decoration:none;font-size:14px;font-weight:800;transition:.18s ease}
.portal-internal-link:hover{background:#e5edf5;transform:translateY(-1px)}
.portal-internal-link span:last-child{font-size:19px;color:#c73d3d;line-height:1}
@media(max-width:680px){.login-card-internal{padding:28px 22px}.portal-internal-card{align-items:flex-start;flex-direction:column}.portal-internal-link{width:100%;min-width:0}}

/* ===== GAT v1.1.3 — Login alignment and reserved portal card ===== */
.login-card.login-card-internal{max-width:610px;padding:36px 40px 34px}
.login-card.login-card-internal .login-brand-centered{display:flex!important;flex-direction:column!important;align-items:center!important;justify-content:center!important;text-align:center!important;gap:0;margin:0 0 22px;width:100%}
.login-card.login-card-internal .login-brand-centered img{display:block;width:82px;height:82px;object-fit:contain;margin:0 auto 14px;background:#fff;border-radius:16px;padding:7px;box-shadow:0 8px 24px rgba(7,17,38,.08)}
.login-card.login-card-internal .login-brand-centered h1{display:block;width:100%;margin:0;text-align:center;font-size:31px;line-height:1.05;color:#071126;letter-spacing:.02em}
.login-card.login-card-internal .login-brand-centered p{display:block;width:100%;margin:7px 0 0;text-align:center;color:#60708a;font-size:15px;font-weight:700}
.login-card.login-card-internal .login-access-note{display:block;width:100%;text-align:center;color:#6a788c;font-size:13px;line-height:1.4;padding:12px 16px;margin:0 0 22px;border-radius:11px;background:#f5f7fa;border:1px solid #e3e8ef;white-space:nowrap}
.portal-cta.portal-cta-internal{margin-top:18px;margin-bottom:24px}
.portal-cta.portal-cta-internal h2{margin:5px 0 8px}
.portal-cta.portal-cta-internal .portal-internal-btn{white-space:nowrap;min-width:190px}
@media(max-width:680px){
  .login-card.login-card-internal{max-width:100%;padding:28px 22px}
  .login-card.login-card-internal .login-access-note{white-space:normal}
  .portal-cta.portal-cta-internal .portal-internal-btn{width:100%;min-width:0}
}


/* ===== GAT v1.1.4 — Ticket interactions and Knowledge Base search ===== */
.ticket-activity-grid{
  display:grid;
  grid-template-columns:minmax(0,2fr) minmax(320px,1fr);
  gap:16px;
  align-items:start;
  margin-top:0;
}
.ticket-activity-grid>.card{margin-bottom:20px;height:100%}
.ticket-interactions-card{min-width:0}
.ticket-messages{margin-bottom:8px}
.ticket-message-body{white-space:pre-wrap;margin-top:7px;line-height:1.55}
.ticket-interaction-form{
  margin-top:4px;
  padding-top:18px;
  border-top:1px solid #e7ebf2;
  display:grid;
  gap:14px;
}
.ticket-interaction-form .field{margin:0}
.ticket-interaction-form textarea{min-height:130px}
.ticket-interaction-actions{display:flex;justify-content:flex-start}
.ticket-history-card{min-width:0}
.ticket-attachments{gap:8px}
.ticket-history-title{margin-top:28px}
.ticket-history-list{max-height:520px;overflow:auto;padding-right:6px}
.ticket-analysis-card{margin-top:0}
.ticket-analysis-head{justify-content:space-between;align-items:flex-start;gap:20px}
.ticket-analysis-head h2{margin-bottom:4px}
.ticket-analysis-head p{margin:0}
.ticket-analysis-definition{margin-top:18px;grid-template-columns:220px minmax(0,1fr)}

.kb-admin-search{
  display:grid;
  grid-template-columns:minmax(300px,1fr) auto auto;
  gap:12px;
  align-items:end;
  margin-bottom:18px;
  padding:2px 0 0;
}
.kb-admin-search-field{min-width:0}
.kb-admin-search-field label{
  display:block;
  font-weight:800;
  margin-bottom:7px;
  color:#071126;
}
.kb-admin-search-field input{
  width:100%;
  min-height:44px;
  border:1px solid #dfe4ec;
  border-radius:10px;
  padding:11px 13px;
  font:inherit;
  background:#fff;
  color:#071126;
  outline:none;
  transition:border-color .15s ease,box-shadow .15s ease;
}
.kb-admin-search-field input:focus{
  border-color:#9fb3ca;
  box-shadow:0 0 0 3px rgba(21,59,102,.08);
}
.kb-admin-search-btn{min-height:44px;min-width:128px}
.kb-admin-search-clear{
  min-height:44px;
  display:inline-flex;
  align-items:center;
  padding:0 4px;
  color:#60708a;
  font-weight:700;
  text-decoration:none;
  white-space:nowrap;
}
.kb-admin-search-clear:hover{color:#bd3d3d}

@media(max-width:1050px){
  .ticket-activity-grid{grid-template-columns:1fr}
  .ticket-history-list{max-height:none}
}
@media(max-width:760px){
  .kb-admin-search{grid-template-columns:1fr}
  .kb-admin-search-btn{width:100%}
  .kb-admin-search-clear{min-height:auto;padding:2px 0}
  .ticket-analysis-definition{grid-template-columns:1fr;gap:4px}
  .ticket-analysis-definition dd{margin-bottom:10px}
}